Working at one of the best credit unions in the state of Georgia. Working in various positions like tellers, collectors, lenders, managers, and more.

Open Positions

  • Key Responsibilities:

    • Technical Support: Provide first-level support for hardware, software, and network issues. Respond to and resolve help desk tickets in a timely manner.

    • System Maintenance: Monitor regular maintenance on IT systems, including updates, patches, and backups. Monitor system performance and address any issues.

    • Network Management: Assist in the management of local area networks (LAN) and wide area networks (WAN), including setup, configuration, and troubleshooting of network devices.

    • Security: Implement and monitor security protocols to protect the credit union’s data and systems. Assist in conducting security assessments and audits.

    • User Training: Conduct training sessions for staff on new technologies, software applications, and IT policies. Provide documentation and resources for end-users.

    • Vendor Management: Coordinate with vendors for servicing and repairing IT equipment and services.

    • Project Assistance: Support IT projects by gathering requirements, providing technical expertise, and assisting in the implementation of new systems and technologies.

    • Compliance: Ensure all IT operations comply with regulatory requirements and internal policies.

    Qualifications:

    • Education: Associate degree in Information Technology, Computer Science, or a related field. Bachelor’s degree preferred.

    • Experience: 1-3 years of experience in IT support or a related field. Experience in a financial institution is a plus.

    • Technical Skills: Proficiency in Windows desktop and server operating systems, Microsoft Office Suite, and common IT tools and software. Knowledge of networking concepts and devices (e.g., routers, switches, firewalls).

    • Certifications: Relevant certifications (e.g., CompTIA A+, Network+, Security+) are desirable.

    • Communication: Strong verbal and written communication skills. Ability to explain technical concepts to non-technical staff.

    • Problem-Solving: Excellent troubleshooting and problem-solving abilities. Able to work independently and in a team environment.

    • Customer Service: Strong customer service orientation with a focus on delivering high-quality support.

  • Job Responsibilities

    • Maintain a highly motivated, well-trained staff, maintaining effective employee relations. 

     • Implement and monitor the budget for the branch. 

     • Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with  federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies. 

    • Evaluate the job performance of branch office staff to ensure quality of work and service to members.  

    • Monitor branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.  

    • Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.  

    • Manage the security and safety of the branch. Examine and monitor security and safety policies and procedures on an on-going basis.  

    • Ensure that staff receives on-going training on security and robbery procedures.  

    • Schedule adequate staff to ensure efficient branch operation.  

    • Conduct loan interviews. Process, approve and/or close loans.  

    • Monitor branch operations to ensure a consistent, professional approach.  

    • Assist staff or members in solving complex account problems.  

    • Create and maintain a cross-selling environment within the branch.

    3 year managerial experience and commercial lending experience preferred.

  • What is the job?

    • Review loan applications and supporting documentation to verify the accuracy and completeness of information provided by applicants.

    • Conduct detailed financial analyses to evaluate an applicant's ability to repay loans, assessing income, debt-to-income ratios, credit scores, and other relevant financial factors.

    • Assess the purpose of the loan and its potential risk to the financial institution, ensuring compliance with lending regulations and internal policies.

    • Provide recommendations on loan approvals or rejections based on the assessment of creditworthiness and risk analysis.

    • Collaborate with underwriters and loan officers to resolve any discrepancies or request additional documentation from applicants.

    • Communicate loan decisions to applicants in a clear, professional, and timely manner, providing explanations when necessary.

    • Stay informed about changes in lending regulations, industry trends, and market conditions to maintain up-to-date knowledge and ensure compliance when assessing loans.

    • Build and maintain strong relationships with borrowers, assisting them throughout the loan application process and offering exceptional customer service.

    • Work closely with loan servicing departments to monitor loan performance and ensure adherence to contractual terms.

    • Meet loan production targets while maintaining loan quality and minimizing risk exposure for the organization.

    What will make you successful?

    • Bachelor's degree in finance, economics, or a related field (preferred).

    • Proven experience as a Consumer Lender or in a similar role within the financial services industry.

    • In-depth understanding of lending regulations, compliance requirements, and risk management practices.

    • Proficiency in using loan origination software and financial analysis tools.

    • Excellent analytical skills, with the ability to analyze complex financial information and make informed decisions.

    • Strong communication and interpersonal skills to effectively interact with borrowers and team members.

    • Attention to detail and accuracy in reviewing loan applications and supporting documents.

    • Ability to prioritize tasks and manage multiple loan applications concurrently.

    • Knowledge of credit underwriting principles and techniques.

    • A commitment to maintaining confidentiality and protecting sensitive customer information.

    • Professional appearance and demeanor.

    This job description is intended to convey essential job functions and responsibilities and is not exhaustive. It is subject to change at the discretion of the employer.